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After more than a decade in the IT field, I’ve seen the evolution of a lot of IT departments

Posted by Robert Picard 10-10-2017 11:24 am

News Millenium Micro - After more than a decade in the IT field, I’ve seen the evolution of a lot of IT departments

Many of our clients start out the same way, a small group of core people taking care of a lot of different things. Your best sales person is also helping with ordering, you're busy running finance, as well as the company, and your engineer also helps out with IT. Over time your business grew, you hired an accountant because you recognize the importance of keeping accurate financial information, and you now have a team of sales people and separate shipping receiving staff.

So why is the engineer still running your IT? Managing your IT infrastructure shouldn’t be a hobby. I personally know of a half dozen clients and people in this role, senior employees are wasting valuable time dealing with basic IT issues because they have always been the ‘go-to’ person. At some point, this dual-role will begin to take its toll and something will have to give. If you’re lucky you’ll get a warning sign, if you’re not you may have lost your financial data to a crypto virus.

You might think that IT services are expensive, but how much are you paying your top engineer to perform basic IT tasks? How much money is lost due to downtime when something goes wrong and the only person who can fix it is on vacation or worse, quits! There is a better way! A properly managed IT Service provider will help you minimize downtime risks, and help control costs. The “right” Managed Service provider can bring all the advantages of an enterprise class IT Department to your small and mid-size firms. You can leverage the experience and expertise of full time IT support staff to ensure your network and data is safe.

A well-managed service provider proactively manages critical systems and responds immediately to IT challenges and needs. Moving to this model frees personnel and management to focus on core business goals including driving new revenue for your company.

Talk to your Millenium Micro partner about managed services and how they can help you save money and reduce risks today!

Robert Picard , Demand-ITS

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