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Article

Why We Prefer to Recommend a Cloud-Computing Anti-Spam Solution for our Customers

Posted by Tom Bovingdon 15-10-2015 9:00 am

News Millenium Micro - Why We Prefer to Recommend a Cloud-Computing Anti-Spam Solution for our Customers Electronic messaging software has become the number one communications application for businesses. Everything passes through it: letters of appointment, requests for information, invoices, payment confirmations, quotations, contracts, etc. If electronic messaging software stops working in an SMB, everything stops working.

However, this software is quite vulnerable. Electronic messaging protocol was designed to allow people to communicate with each other. It is therefore a relatively open system. Criminal organizations take advantage of this and use email for malicious purposes, such as trying to commit fraud by collecting bank account access information, or other information, under false pretenses. They can also include a malicious link in the body of an email or attach a masquerading dangerous file that will infect a workstation and transform it into a spam-sending machine (a zombie computer) by having it join a network of similarly infected machines (botnets). Botnets send millions of spam messages aimed at selling all kinds of products that are more or less legal. The cost of sending these messages is practically zero since the resources of innocent victims are being used—even a very low rate of return is profitable. This is how the spam “business” works. 

The Threat of Ransomware

While the overall number of spam messages has decreased over the past two years, the danger of the threats has increased. Over the past year, we have seen many CryptoWall and CryptoLocker viruses, which encrypt a workstation’s data, making the data undecipherable. To recover their data, victims must pay a ransom, which increases every day.

The Benefits of Cloud-Computing Anti-Spam Solutions

To prevent this issue, we decided to protect our customers’ electronic messaging software with a cloud-computing anti-spam solution. We prefer these solutions because they are simpler, they are often more affordable for SMBs than solutions that require equipment, and they also provide security benefits. For example, if the customer’s server goes down or if there is a power failure or an interruption of Internet service, incoming emails will be stored free of charge on the provider’s infrastructure. In addition, we no longer have to worry about potential damage to anti-spam equipment.

Look for at Least 98% Effectiveness

Complete cloud-computing anti-spam solutions protect not only against spam, but also against viruses, dangerous attachments and links found within the body of an email—basically anything undesirable that emails could contain. These solutions are much more efficient than anti-spam modules that can be added to certain firewalls. A good anti-spam solution should successfully block 98% of spam and only very rarely block legitimate emails. It is also very important to ensure that the provider has good technical support available, since all sorts of things can happen on an email’s path.

Quick and Easy Deployment: 30-Day Free Trial

Most of the solutions include a free one-month trial. Activation is very quick because the customer has nothing to install or configure. The solutions work with all systems. We sometimes add a cloud-computing anti-spam solution for customers hosted on Office 365 if they are receiving too much spam. Office 365’s anti-spam filter does not detect compressed executable files or executable files masquerading as PDFs, and these files are often used to pass on CryptoLocker viruses. We favour providers that also filter outgoing emails in order to protect our customers against being blacklisted.

Our customers trust us to recommend the best solutions for them. We took the time to find a provider that we can really trust. Ask your IT consultant for advice on how to adequately protect your electronic messaging software. It is an important decision that affects both peace of mind and business continuity.

 
Tom Bovingdon, Owner, Infinity Network Solutions

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