Digital Telephony systems are huge cost savers!
Does your organization require individualized voicemails, individual phone extensions, on-hold music, the ability to transfer calls, the ability to connect remote offices to one phone system, the ability to conference call or setup a call center environment? All of this can be done with a local phone system or PBX system.
In today’s technology age, why pay an hourly wage to an attendant that directs your company’s calls when today’s PBX technology can automatically answer your phones? Isn’t it frustrating when you call an operator and they direct you to the wrong person, and you keep getting passed on? Create your own company directory, so your customers can reach the right extension every time. It’s now more affordable than ever to switch to digital phone systems. A basic phone system PBX can start as little as a four hundred dollars, and phones starting as low as eighty dollars. This might seem like a big expense for a small to medium sized business, but when you go digital, you can switch from analog Bell lines to digital VOIP or voice over Internet protocol lines which will save you thousands of dollars in the long-term.
How does VOIP and SIP trunks work? Once you have a PBX digital phone system in place, you can easily switch to SIP lines and ditch the expensive copper/analog lines. The most important thing to check is to make sure your PBX will be compatible with your SIP trunk provider. The second important feature to check is to make sure that you have access to high speed internet with speeds of 10mbps or more download speeds and 3mbps or more upload speeds. Once you have your PBX and SIP trunks setup, the PBX phone system at your local office connects to your SIP trunk provider through your internet connection, and you can access the outside world.
How much will I save? A basic unlimited small business North American plan can go for as little as $28/month for 4 business lines. Current rates with companies like Bell range around $50/month for a small business line, so $50 x 4 lines = $200/month! That’s $172/month in savings before taxes. What could your business do with an extra $172/month? Even with an initial investment of say $1,000 for a basic PBX system with four (4) digital phones, you would get a return on your investment in approximately 6 months. After 6 months, you start saving $172/month! However, keep in mind your current internet provider may not be sufficient, so those costs could increase. Currently we use Bell Fiber-to-the-Node or Fiber through Copper, at our Stratford location, and TekSavvy internet at our Mitchell location. Both providers provide 30mbps connections for around $60/month with unlimited usage.
To find out whether a telephony system is right for you, call one of your local Group Millennium providers for a quote and full network assessment.
About the author
President & Operations Manager