When looking at transforming your business from traditional phone lines to Voice Over IP (VOIP) the greatest fear is quality, the second is reliance on your internet connection. There are excellent, free tests you can use to determine if your internet connection can support your telephone traffic. In addition, your network can be configured to prioritize telephone traffic.
The concept of a paperless office was promised at the beginning of this millennium, but we are still awaiting its arrival.
The Domain Registrar is where it all starts. The Registrar is the organization where your domain is sourced (if available!) and ownership is established. They can register and create top-level domains such as .com, .ca, .net, etc. The Domain Registrar creates the domain, (ie. mycompany.ca) establishes the registration and technical contact information (this can be hidden) and points the domain name to a Domain Name Server(s). As a small business owner, you should make efforts to ensure you own the registration record.
At home and at the office we have expensive electronics. The value of the data and productivity offered by those electronics is substantially greater than the equipment price. So why do we often find these electronics protected by the cheapest surge bar or Uninterruptible Power Supply (UPS)? The answer is usually that no one has explained the difference between various power management solutions to small business managers, IT professionals and home owners.
Hardware-as-a-Service (HaaS) is a concept that has been taking the IT industry by storm. The philosophy of HaaS is simple; the provider owns the hardware and leases it to the client for a monthly fee. There are many benefits for providers and clients when considering a true HaaS procurement model including tax benefits, standardization, and scalability.
Digital signage consists of a display of images or videos onto a screen (which can be tactile for increased interaction), or onto a projector. In fact, it is the transition from traditional paper signage to on-screen display.
Recent studies have shown that close to 35% of Canadian organizations have been attacked at least once by ransomware in the past twelve months. Of that number, 43% suffered significant loss of revenue and 25% of these businesses had to halt their operations because of an infection of this type. The major problem with ransomware is that it now pays for hackers to attack you.
Each summer, many small and medium business owners take the risk of spending a few weeks without their key resources. Whether it’s a system administrator, a person with expertise on specific applications or even an employee dedicated to the help desk, all have a vital role to play.
About every other year, a colleague and I attend the Consumer Electronics Show (CES) in Las Vegas. Yes, we have some fun, but the primary intent is to pick up on industry trends for future technologies coming to a workspace near you. For those not familiar CES, it is the largest trade show in the world, with close to 20,000 exhibitors displaying all manner of devices and technologies to 150,000 industry attendees. It runs for 4 days and if you don’t dawdle, you can just about walk the whole show by the time it ends; sore feet notwithstanding.
Managed Services is a well known term to those within the industry, yet is virtually unknown to those outside of it. Even to those that know the term, it is not always understood or appreciated. With the IT industry becoming more complicated every day, I can understand why one might choose to remain only slightly knowledgeable about IT and how it plays such an important role in todays SMB world. Today’s SMB owner need not be experts in the IT industry nor do they have the time. That is the singular purpose of the Managed Service Provider.