Nowadays the biggest memory provider in Canada, GB Micro has developed its expertise in the import and distribution of memory and electronic products mostly to Canadian consumers, since its creation, in 1983.
Until now, the company had been able to greatly manage its growth. With it’s head office based in Montreal, GB Micro also has satellite offices in Vancouver and Toronto. However, before the implementation of SAP Business One, in 2013, the Toronto and Vancouver offices did not have any network infrastructure. As you can imagine, communications and information exchange were a challenge. Unfortunately, this was not the only issue the company was facing: because its previous management system was not as flexible as the company would have wished, GB Micro could not ensure sustainable growth and remain competitive.
CHANGE FOR A MORE EFFICIENT MANAGEMENT SYSTEM
Knowing its system had such a lack of flexibility and openness, GB Micro had no other choice but to change and find an efficient solution. The company’s choice fell upon SAP, not only because of the brand, but also because of the possibility to integrate other modules. Another GB Micro requirement was an SQL based solution, a feature that SAP Business One was able to deliver. GB Micro turned to a local Millenium Micro Affiliate that was also an SAP Business One Partner to help bring a solution to the table.
UNDERSTANDING ITS CLIENT’S NEEDS
The company felt like it was locked into an obsolete system. The GB Micro team was thrilled to adopted a solution as robust as SAP.
Thanks to such cutting-edge technology, the enterprise has been able to automate all of its operations, save time, money, improve relationships with customers and focus on tasks more important than data duplication.
“I like to say that SAP Business One is like plasticine. We have been able to customize the solution so it meets all our needs and it allows us to better manage growth. The product is affordable and fits the SMB marketplace well. Above all, we can now do things we could not before“, said Frédérick Barbe.
YOUR MILLENIUM MICRO PARTNER IS COMMITED TO ITS CLIENTS’ GROWTH
Professional, always available at the right time, our local Millenium Micro Affiliate helped to make the transition easy and seemless. We felt like a real partnership was born. ‘’The implementation was a quite a challenge, but we could not be more happy with the system’s efficiency and we believe our investments will help us remain a leader in the industry.’’
SAP Business One, a solution designed specifically for SMB's, is available through all Millenium Micro Affiliates.