Productivity occupies an important place in your company in order to stand out from the competition. Technology contributes much to productivity, so identifying single failure points in your production system is imperative.
What is a single failure point?
A single failure point is where there is a dependency in your operations. If this point fails, everything else is affected. Dependency may be associated with equipment, software, a step in a process, or even a person. For example, a telephone system in a company may be essential, while a surveillance system is usually secondary to proper functioning.
These are the questions to ask:
- What equipment or resources might affect my productivity?
- If there were a breakdown, what would the impact on operations be?
- How long could I tolerate the breakdown before becoming vulnerable?
- What is the cost of restoration? - How should the problem be resolved?
Expect the inevitable
Each company has its own single failure points. In order to identify them, an analysis of your entire company is undertaken. At points that are considered critical, a “high availability” system can be implemented to provide a second relay during a breakdown. Preventive maintenance can be established to provide for downtime. This is an inexpensive investment compared to the potential costs of an actual breakdown.
How to calculate return on investment?
If we take preventive action instead of reacting to emergencies, we would not have the impression we’re constantly putting out fires. Prevention is more cost-effective than intervention. While preventive maintenance is being performed on your network, your operations continue to run smoothly. As a result, emergencies are eliminated.
Given that when a breakdown occurs it is never planned, calculate:
- Lost time: salaries, time to obtain replacement materials;
- Loss of direct revenues: sales, customer service;
- Restoration cost: parts and labour;
- Investment: implementation of a new solution to overcome the problem.
Do not forget to check external dependencies (e.g., Internet connection, suppliers, etc.). If your Internet connection is essential for your business, do you have an alternate link? Does your Internet provider have single failure points? If you are dependent on a provider, what will you do if the provider has a breakdown? These are questions that are often overlooked.
After determining these points, you will be equipped with the means to ensure both the health of your company and increased productivity of your operations. When calculating return on investment, people are surprised at how profitable investment can be. As I often say to my clients: While you focus on the success of your business, experts focus on the flow of operations to ensure you are one step ahead of your competitors.