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Logesco Informatique

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Logesco Informatique

Logesco Informatique

HP CARE PACK SOFTWARE TECHNICAL SUPPORT - 1 YEAR - WARRANTY - 9 X 5 NEXT AVAILABLE AGENT - TECHNICAL

HEWLETT-PACKARD

Service-Extensions garantie manufacturier - UA2H9E
$8.61

8,61 $

Paiement sécurisé disponible

Description

HP CARE PACK SOFTWARE TECHNICAL SUPPORT - 1 YEAR - WARRANTY - 9 X 5 NEXT AVAILABLE AGENT - TECHNICAL

Information

Overview

HP Software Support Service provides comprehensive software services for HP software and selected HP-supported third-party products. HP Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems. HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. HP Software Support Service also includes the license to use software updates for each system, socket, processor, processor core, or end user software license, as allowed by the original HP or original manufacturer software license terms. In addition, HP Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Benefits

Expedited problem resolution through trained technical HP resources:


Potentially reduces the cost of purchasing individual software updates through subscription savings:

Improved system performance and reduced downtime due to software defects:

Notification for your system managers when new software updates are made available:

Features

Access to technical resources
Problem analysis and resolution
Escalation management
Software product and documentation updates
License to use and copy software product updates
Installation advisory support
Software features and operational support
Remote access
Problem isolation

General Information

Manufacturer HP Inc.
Manufacturer Part Number UA2H9E
Manufacturer Website Address http://www.hp.com
Brand Name HP
Service Name Care Pack Software Technical Support
Marketing Information

Overview

HP Software Support Service provides comprehensive software services for HP software and selected HP-supported third-party products. HP Software Support Service also provides access to HP technical resources for assistance in resolving software implementation or operations problems. HP releases updates to software and reference manuals as soon as they are made available. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. HP Software Support Service also includes the license to use software updates for each system, socket, processor, processor core, or end user software license, as allowed by the original HP or original manufacturer software license terms. In addition, HP Software Support Service provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Benefits

Expedited problem resolution through trained technical HP resources:


Potentially reduces the cost of purchasing individual software updates through subscription savings:

Improved system performance and reduced downtime due to software defects:

Notification for your system managers when new software updates are made available:

Features

Access to technical resources
Problem analysis and resolution
Escalation management
Software product and documentation updates
License to use and copy software product updates
Installation advisory support
Software features and operational support
Remote access
Problem isolation
Product Type Warranty

Service Information

Service Main Type Technical
Service Description 9x5 Next Available Agent
Provided Support Phone Support
   ⇒ Email Support
   ⇒ New Releases Update
   ⇒ Web Knowledge Base Access
   ⇒ Fax-On-Demand
   ⇒ Remote Software Assistance
   ⇒ Software Support
Service Response Time - Remote Software Assistance
Service Duration 1 Year

Disponibilité

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