Unfortunately, this technology has had an inconclusive beginning, leaving a bitter taste for the first users. Like any new technology, VoIP has experienced a period of adaptation that has created some frustrations in its use. Fortunately, things have changed for the best and VoIP has become a reliable and essential solution for modern businesses.

In order to understand this improvement, it is important to know that there are two types of VoIP telephony: internal telephony and hosted telephony. The first version is established directly in your company on a computer. No need to say that when it comes to computer, network failure, system update and maintenance are to be expected. This means that a problem on this computer can lead to miscommunications. Fortunately, for some years now, hosted technology has appeared on the market. With this system, your telephony is managed in a central outside your company and never shuts down. All servers have a failsafe system and 24/7 automated monitoring. In the event of a network failure in the office, your phone menu will continue to work and your calls will be redirected to your mobile devices.

Nowadays, this technology is provided to all of our customers across Canada. This allows your company to join all the features of a standard line at a fraction of the cost. Indeed, our customers who have switched to VoIP typically get a return on their investment withiin 1 to 2 years through the reduction of monthly costs. In addition to enjoying huge savings, companies connected to VoIP have access to features that did not exist in standard telephony.

 

For example:

• Link all your branches in a single telephony network
• Receive and make phone calls directly from your mobile phone via your company network
• Receive your voicemails directly by email
• Quickly transfer your calls from your phone to your cell
• Make long distance at a fraction of the cost
• Add a telephone line at home to allow teleworking

It is obvious that VoIP telephony is a modern and economical way to improve your communications. The majority of the world's largest companies and SMEs have already adopted this telephone revolution.

 

For more information on how this technology can help your business, do not hesitate to contact your local Millenium Micro affiliated reseller.